Invita, a leading Contact Centre Outsourcing service provider in the Kingdom of Bahrain, celebrated its 5th Anniversary on November 14th, 2011 in the presence of its Board members and employees.
Invita was established in November 2006. The company’s roots lay in the in-house Contact Centre operations for the BBK group of companies, therefore was considered as an outsourcing service provider specializing in customer service for banking and financial institutions. However, from year one, Invita grew to cater to different Ministries and to leading chains of restaurants in the Kingdom, offering a variety of customer service & contact centre solutions .
Today Invita stands as one of the largest Customer Service and Contact Centre outsourcing service providers in Bahrain, with experience in managing different types of projects for Banks, Insurance Companies, Ministries, Hospitality, Travel, Airlines and Telecom companies.
On the occasion, Mr. Rahul Bhalla, GM of Invita said, “As I think of November 14th 2006, I remember we were just a handful of employees, raring to go out and present ourselves as business partners to all businesses in Bahrain be it big or small, old or new. Our mission was to be No. 1 trusted Business Process Outsourcing partner. Today I can proudly say that we have been successful in a good measure and are on the right path.”
The 5th anniversary celebrations were graced by Mr. A.Karim Bucheery, BBK Chief Executive’s presence along with the Board of Directors of Invita. As part of the celebrations, Annual Rewards & Recognition program was organized, honoring long serving employees as well as those employees who have made outstanding contributions to the organization this year. The Certificates of Recognition were handed over to the employees by Mr. Mohammed Malik, the Chairman of the Board. Mr. Bhalla added, “We have always considered our people as an asset to the company and the recognition of their performance is justly due.”