BBK, Bahrain’s pioneer in retail and commercial banking launched its new mobile banking service, thus keeping pace with the changing technology and continuing to be committed towards customer convenience and satisfaction.
The new mobile banking service, which will allow any retail banking transaction to be done instantly from a mobile phone anytime and anywhere with the highest level of security, is now available to all customers free of charge. Customers will be able to perform almost all the online banking services from the convenience of their mobile phones, such as balance enquiries, account transactions, CrediMax card payments for the customer’s card or other cards from any of his accounts, telephone, electricity and water bill payments, transfers, Al Hayrat Top Up, cheque book and callback requests and even locating the nearest ATM/CDM or BBK branch from any web-enabled mobile phone.
BBK customers can simply visit m.bbkonline.com via their web-enabled mobile phones to access the mobile banking service. All they need is their Customer ID and existing ePIN prior to using this service. Upon successful login, the system will show the menu options available for the customer.
Mr. Axel Hofmann, Head of Retail Banking at BBK comments, “In the dynamic technological world of today, we understand that our customers need access to their bank accounts in the palm of their hand and by launching this service, we are making it available to them at any time, no matter where in the world they are. Our customers will no longer have to physically visit a bank or worry about opening hours, they can now perform many banking transactions in a faster, safer and more convenient way, 24/7 through their mobile phones.”
“At BBK, our priority has always been the convenience and comfort of our customers. The mobile banking service will allow them to save time and effort. The new service aims to add value to our customers by giving them a protected, private and fast access to their accounts,” concluded Mr. Hofmann.