Frequently Asked Questions

About Us
  • How can I apply for a job?
  • How can I contact BBK?
  • In which year was BBK established?
Priority Banking
  • What is a VIP Card?
Internet Retail Banking
  • Who is eligible for BBK Internet Retail Banking?
  • What is Customer ID?
  • Is there any charge for this service?
  • How safe are my requests/transactions on Retail Banking?
  • What do you mean by “real time” transaction?
  • How safe are my requests/transactions on Retail Banking?
  • How can I login if I have forgotten my ePIN?
  • What is an Authorization Password?
  • I have forgotten my Login ePIN or Authorization Password. What do I do?
  • What is ‘Instruction Reference Number’ in Beneficiary Maintenance?
  • How can I view any recent activity in Internet Retail Banking?
  • What is the difference between Funds Transfer and Preset Instructions?
  • How can I personalize my theme?
  • How do I access Arabic Version of Internet Retail Banking?
  • What is Logout?
ATM
  • What should I do if the BBK ATM retains my BBK Debit card?
  • What should I do if the ATM does not suspense any cash?
  • What should I do in the case of a lost or stolen BBK Debit card?
  • What does ATM mean?
BBK-Kuwait Branch standards tariffs
  • What are BBK Tariffs?

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